Whether you are a Seller or a Buyer, in the current market, you need a Realtor who can be a chameleon.
There is a significant difference between the selling habits, buying habits, communication methods and styles, wants and needs, etc. of the different age groups who are buying and selling real estate. And, often, a transaction involves a Seller and a Buyer from different generations.
There is a major difference between Gen Y (also referred to as the "Millennials"), Gen X, Baby Boomers and seniors (some of whom are referred to as the "Greatest Generation").
For a Realtor to be "full service," he/she needs to incorporate a variety of the high tech & low tech methods in his/her business arsenal. This means your Realtor needs to employ interactive Web sites, blogging, listing syndication, text messaging, e-mail (with and without scanned documents), voicemail, faxing, overnight mail, snail mail, personal delivery, dealing with relatives from multiple generations, and availability 7 days a week.
Steve & Pat Pribisko